Please send us a message if you have questions about products, technical support, customer service or sales. Also you can come take a look at our F.A.Q. page.
We are the U.S. distributor which means we can only sell, return and exchange products to addresses within the United States. You can find your country's distributor website here: http://www.sophielagirafe.fr/en/find-the-sophie-la-girafe-products.html. Please contact them for future questions and comments!